Welcome to Brightroom Shop
At brightroomshop.com, we are committed to maintaining the trust and confidence of all visitors to our website. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website and purchase our Brightroom® Sliding Bin Frame, Storage Bins and other innovative storage solutions. We understand that privacy is important to you, and we want to be transparent about our practices.
This policy applies to all products and services offered through brightroomshop.com, including our complete range of storage tubs, totes, cubbies, storage cubes, bins, boxes, drawers, carts, and decorative storage solutions. As a trusted retailer inspired by the quality and design principles found at major retailers like Target, we’ve developed this comprehensive privacy framework to ensure your shopping experience remains secure, private, and enjoyable.
1. Information We Collect
1.1 Personal Information You Provide
When you visit brightroomshop.com and interact with our services, we may collect various types of personal information that you voluntarily provide to us. This includes:
Account Information: When you create an account to purchase our Brightroom® Sliding Bin Frame, Storage Bins or other storage solutions, we collect your name, email address, phone number, billing address, and shipping address. This information is essential for processing your orders and delivering your intuitive, simple and flexible storage solutions directly to your door.
Payment Information: To complete transactions for our stackable, collapsible, and lidded storage products, we collect payment card information, billing addresses, and other financial details necessary to process your purchase. We work with trusted payment processors to ensure your financial information remains secure throughout the transaction process.
Communication Preferences: If you sign up for our newsletter or marketing communications to receive information about new storage collections, exclusive deals on closet organizers, kitchen storage, bathroom bins, laundry room solutions, office organizers, and garage storage systems, we collect your email address and communication preferences.
Customer Service Interactions: When you contact our customer service team with questions about our compatible storage items designed for unique needs in unique spaces, we collect the information you provide in your communications, including your name, email address, order number, and the details of your inquiry.
Reviews and Feedback: If you choose to leave reviews or feedback about our Brightroom storage products, we collect the content of your review, your name or username, and any other information you choose to include.
1.2 Information Automatically Collected
Device and Browser Information: When you visit brightroomshop.com, we automatically collect certain information about your device and browsing behavior. This includes your IP address, browser type, operating system, device identifiers, and information about how you interact with our product pages featuring storage tubs, cubbies, decorative storage, and trash cans.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your shopping experience, remember your preferences, and analyze how visitors use our website. These technologies help us understand which storage solutions for closets, kitchens, bathrooms, laundry rooms, offices, and garages are most popular among our customers.
Usage Data: We collect information about the pages you visit, the products you view, the time spent on our website, the links you click, and your navigation path through brightroomshop.com. This helps us optimize our website to better showcase our Brightroom® Sliding Bin Frame, Storage Bins and entire product catalog.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including social media platforms, marketing partners, and public databases. This information helps us better understand our customers and improve our offerings of innovative storage solutions compatible with various organizational needs.
2. How We Use Your Information
We use the information we collect for various purposes designed to enhance your shopping experience and improve our services:
2.1 Order Processing and Fulfillment
The primary use of your personal information is to process and fulfill your orders for Brightroom® Sliding Bin Frame, Storage Bins and other products. We use your contact information, shipping address, and payment details to complete your purchase, arrange delivery, send order confirmations, provide shipping updates, and handle any returns or exchanges of our storage solutions.
2.2 Customer Service and Support
We use your information to respond to your inquiries, resolve issues, provide technical support, and assist you with questions about our lidded, collapsible, and stackable storage products. Our customer service team relies on your contact information and order history to provide personalized assistance that helps you find the perfect storage solutions for your unique space.
2.3 Marketing and Communications
With your consent, we use your email address to send you newsletters, promotional offers, product recommendations, and updates about new Brightroom collections designed to put everything in its bright place. We may inform you about special deals on storage tubs, new arrivals in decorative storage, seasonal promotions on organizational systems, and exclusive offers for our loyal customers.
2.4 Website Improvement and Analytics
We analyze usage data and browsing patterns to understand how customers interact with brightroomshop.com. This information helps us improve our website design, optimize product descriptions for storage bins and boxes, enhance navigation, identify popular storage categories, and create a better overall shopping experience for visitors interested in closet, kitchen, bathroom, laundry room, office, and garage organization.
2.5 Personalization
We use your information to personalize your shopping experience by showing you relevant storage products, recommending compatible items from our collections, displaying customized content, and tailoring our communications based on your interests and previous purchases of Brightroom storage solutions.
2.6 Fraud Prevention and Security
We use your information to detect and prevent fraudulent transactions, protect against unauthorized access, verify identities, monitor for suspicious activity, and maintain the security and integrity of brightroomshop.com and our customers’ accounts.
2.7 Legal Compliance
We may use and disclose your information as necessary to comply with applicable laws, respond to legal processes, enforce our terms and conditions, protect our rights and property, and ensure the safety of our customers and others.
3. How We Share Your Information
We respect your privacy and only share your personal information in the following circumstances:
3.1 Service Providers
We work with trusted third-party service providers who help us operate brightroomshop.com and deliver Brightroom® Sliding Bin Frame, Storage Bins to your doorstep. These partners include payment processors, shipping companies, email service providers, web hosting companies, analytics providers, and customer service platforms. All service providers are contractually obligated to protect your information and use it only for the specific purposes we’ve authorized.
3.2 Marketing Partners
With your consent, we may share your information with marketing partners who help us promote our innovative storage solutions and compatible organizational products. You can opt out of these sharing arrangements at any time through your account settings or by contacting us directly.
3.3 Business Transfers
If brightroomshop.com is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change and inform you of your choices regarding your information.
3.4 Legal Requirements
We may disclose your information when required by law, such as in response to subpoenas, court orders, or other legal processes. We may also share information when necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
3.5 Aggregated and De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you. This includes statistics about customer preferences for storage tubs versus storage cubes, popular room categories like closet or kitchen storage, and trends in demand for lidded, collapsible, or stackable products.
4. Your Privacy Rights and Choices
We believe you should have control over your personal information. Depending on your location, you may have the following rights:
4.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if it’s inaccurate or incomplete. You can review and update your account information, shipping addresses, and communication preferences at any time by logging into your brightroomshop.com account.
4.2 Deletion
You may request that we delete your personal information, subject to certain exceptions required by law or necessary for legitimate business purposes. Please note that deleting your account may affect your ability to access order history and receive customer support for previous purchases of Brightroom storage products.
4.3 Opt-Out of Marketing
You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in any promotional email or by adjusting your communication preferences in your account settings. Even if you opt out of marketing communications, we will still send you transactional emails related to your orders, such as order confirmations, shipping notifications, and customer service responses.
4.4 Cookie Management
You can control cookies through your browser settings and choose to refuse or delete cookies. However, please note that disabling cookies may affect your ability to use certain features of brightroomshop.com and may impact your shopping experience when browsing our collections of storage bins, boxes, drawers, and decorative storage.
4.5 Do Not Track
Some browsers include a “Do Not Track” feature. Currently, there is no industry standard for how to respond to Do Not Track signals, and our website does not respond to such signals at this time.
4.6 California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information to third parties.
4.7 European Privacy Rights
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.
5. Data Security
Protecting your personal information is a top priority at brightroomshop.com. We implement comprehensive security measures to safeguard your data:
Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers. This ensures that your personal information, including payment details when purchasing Brightroom® Sliding Bin Frame, Storage Bins, remains secure during transmission.
Secure Storage: We store your personal information on secure servers with restricted access. Our systems are protected by firewalls, intrusion detection systems, and regular security monitoring.
Access Controls: We limit access to your personal information to employees, contractors, and service providers who need it to perform their duties. All individuals with access to customer data are bound by confidentiality obligations.
Regular Security Assessments: We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks.
Payment Security: We comply with Payment Card Industry Data Security Standards (PCI DSS) and work with certified payment processors to ensure your financial information is handled securely.
While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.
6. Children’s Privacy
Brightroomshop.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children. Our Brightroom storage solutions, including storage tubs, cubbies, bins, and organizational systems, are designed for adult consumers making purchasing decisions for their homes.
If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete that information from our systems. If you believe we have collected information from a child, please contact us immediately using the contact information provided below.
7. International Data Transfers
Brightroomshop.com operates primarily in the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.
When we transfer your information internationally, we implement appropriate safeguards to protect your data, including standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms.
8. Third-Party Websites and Links
Our website may contain links to third-party websites, including references to products available at Target and other retailers. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
When you click on third-party links from brightroomshop.com, you leave our website, and this Privacy Policy no longer applies. Your interactions with third-party websites are governed by their own privacy policies and terms of service.
9. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the type of information and the purpose for which we collected it.
Account Information: We retain your account information while your account remains active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements.
Transaction Records: We retain records of your purchases of Brightroom® Sliding Bin Frame, Storage Bins and other products for accounting, tax, and legal compliance purposes, typically for seven years or as required by applicable law.
Marketing Information: If you opt out of marketing communications, we retain minimal information necessary to honor your opt-out request and prevent future unwanted communications.
Analytics Data: We may retain aggregated, anonymized analytics data indefinitely for business purposes, as this information cannot be used to identify you personally.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you by posting a prominent notice on brightroomshop.com or by sending you an email if you have an account with us.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The “Effective Date” at the top of this policy indicates when it was last updated. Your continued use of brightroomshop.com after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
We value your privacy and want to ensure you have a positive experience shopping for Brightroom® Sliding Bin Frame, Storage Bins and our complete range of storage solutions. If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don’t hesitate to contact us:
Brightroom Shop
Email: [email protected]
Website: brightroomshop.com
Phone: 1-800-274-4487
Mailing Address:
Brightroom Shop Privacy Team
123 Storage Solutions Boulevard
Organization City, ST 12345
United States
When you contact us, please provide your name, email address, and a detailed description of your inquiry or request. We will respond to your privacy-related inquiries within 30 days or as required by applicable law.
12. Your Consent
By using brightroomshop.com, creating an account, making a purchase, or providing your personal information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website or provide us with your personal information. You can withdraw your consent at any time by closing your account, opting out of communications, or contacting us with your request.
13. Commitment to Privacy
At brightroomshop.com, we are committed to protecting your privacy while providing you with the best shopping experience for intuitive, simple and flexible storage solutions from Brightroom. Whether you’re organizing your closet with storage cubbies and bins, upgrading your kitchen with stackable containers, refreshing your bathroom with decorative storage boxes, streamlining your laundry room with collapsible totes, creating an efficient office with storage drawers and carts, or maximizing your garage space with lidded storage tubs, we want you to feel confident that your personal information is secure.
Our privacy practices reflect our core values of transparency, security, and respect for our customers. We believe that earning and maintaining your trust is essential to our success, and we take our responsibility to protect your information seriously.
Thank you for choosing brightroomshop.com for your storage and organization needs. We look forward to helping you put everything in its bright place with our compatible, high-quality Brightroom products designed for your unique needs in your unique space.
